Got Questions? We Got Answers

e11ement Pet is a Hypochlorous Acid (HOCl) spray made specifically for animals. Hypochlorous acid is a substance that occurs naturally and is even produced by the immune systems of humans and animals to help support the body's natural defences.

We've harnessed the power of HOCl to create a simple spray that helps cleanse your pet's skin and supports healthy fur, without harsh chemicals or irritants.

• Gentle: Formulated for daily use on dogs, cats, horses, rabbits, and small companion animals.
• Simple: A natural approach that supports skin and fur health without alcohol, steroids, antibiotics, or fragrance.
• Versatile: Use it for daily cleansing, after walks, after grooming, or as part of a regular routine.

Yes. e11ement Pet is designed for daily use as part of your pet's routine. Because it's free from alcohol, steroids, antibiotics, and fragrance, you can use it regularly without worrying about harsh side effects. Always use as directed on the label.

e11ement Pet is designed to be part of your pet's daily care routine. It's ideal for:

• Daily Skin and Fur Care: Helps maintain clean, healthy fur and skin and soothe daily irritation.
• Minor Cuts & Scrapes: Helps gently cleanse minor skin abrasions from the backyard, trail, or park.
• Paw Care: Helps cleanse and refresh paws after walks, hikes, or beach days.
• Hot Spots & Irritated Skin: Helps keep affected areas clean while supporting healthy skin.
• After Grooming: Helps keep freshly groomed skin clean and refreshed.

e11ement Pet is alcohol-free, steroid-free, antibiotic-free, and fragrance-free, and is registered with Health Canada as a Veterinary Health Product (U8J1).

It's formulated with normal pet behaviour, like licking and grooming, in mind. Always use as directed on the label.

e11ement Pet is not our human spray relabelled; it's formulated and registered specifically for use on animals, with guidance suited to dogs, cats, horses, rabbits, and small companion animals.

In fact, e11ement Pet is formulated at 0.02% HOCl, compared to 0.015% in our human spray — a different concentration, built specifically for animal skin, coat, and paw care.

Using e11ement Pet is simple:

• Spray directly onto the area or a clean cotton pad.
• Let it air dry. You don't need to rinse.
• Repeat as part of your regular routine, or as needed.

For daily care, use after walks, baths, grooming, or playtime.

e11ement Pet is safe for use on dogs, cats, horses, rabbits, and small companion animals when used as directed. Use only as directed on the label.

No. e11ement Pet helps cleanse and support healthy skin as part of daily care. It is not a treatment for medical conditions and does not replace a visit to the vet. For persistent, worsening, or serious conditions, please consult your veterinarian.

We do offer international shipping! Currently, we offer free Canadian shipping on orders over $30 and free U.S. shipping on orders over $50.

Shipping rates to other countries are calculated at checkout.

We want you to love e11ement Pet. But if you feel this is not the right fit for your pet, no worries.

Reach out within 30 days of delivery, and we'll arrange a refund — no need to send the product back. Kindly note that shipping costs aren't included in the refund.

To start a return, email info@e11ementpet.com. We respond within 5 business days.

Got a question about your pet's skin, an order, or anything else? Here's how to reach us:

Email: info@e11ementpet.com. We respond within 5 business days.